In the current strategic plan, the University has set a goal of improving retention of first time first year students to 80%, and increase the graduate rate to 60% by 2018. To achieve these goals, a new early warning system has been implemented to identify “at risk” students. You already contribute to student retention in many ways.  Retention Alert is another tool for referring students to campus resources like the Writing Center, Student Counseling Center, Financial Aid or other student support services. The system is linked to Datatel, so it will help the University track the effectiveness of these services in retention. Retention Alert is built into the Spalding Portal and creating an alert or case requires just a few steps. The video above shows how to open a Retention Alert case in the Spalding Portal. A link to Create a case is located under the Datatel and Applications tab in the upper right corner.
After cases are created, a case manager is assigned in Datatel. Case managers include staff in the Academic Support, Advising, Student Counseling Center,​ and Financial Aid. Case managers will follow up with students with the appropriate interventions. There are also case types to highlight leadership skills and outstanding student performance. It is important to note that Retention Alert is not for emergency situations. If you have a student issue that requires immediate attention, you should contact campus safety, the Dean of Students or the appropriate person immediately and directly.
You can create cases in the following categories:
At Risk of Failing
Basic Writing Skills
Crying in Class/Meeting
Drug/Alcohol Abuse
English Language Skills
Family/Relationship Issue
Financial Problems
Hungry/Health Issues
Leadership Skills
Low Attendance
Odd/Change in Behavior
Other Academic Issues
Other Behavioral/Social Issue
Outbursts in Class
Recommend for Department Award
Sleeping in Class
Student Organization Referral
Study Habits
Transfer Recommendation Report
In addition to cases created by faculty or staff, Retention Alert tracks student grades, GPA, and other academic information to automatically track at risk students.