Spalding University’s Information Technology Department provides 24/7 support to Faculty, Staff and Students. If you need support please review the following options.
     
Spalding Portal, Moodle and General Support
Students who need help accessing the portal, resetting a spalding password, using email, Web Advisor or Blackboard may visit our Student Help Desk Site or call 502-873-4547. Faculty and staff may visit the Staff Help Desk at (https://spaldinguniversity.freshservice.com), call 502-873-4547 or email techsupport@spalding.edu.
 
 
Information Technology Staff
 
Ezra Krumhansl, Chief Information Officer.
He oversees the management of the University’s computing and telecommunications infrastructure. Ezra joined Spalding in September 2005 as Coordinating Director of Enrollment Management. Before coming to Spalding, Ezra was Director of Graduate Admissions at the School of Communication at American University in Washington, DC. He also worked as an undergraduate academic advisor to students in the College of Arts and Sciences. Ezra received his BA in International Studies from the School of International Service at American University in 1998, and in 2005 he earned his MBA with an emphasis in Information Technology and Accounting from the Kogod School of Business at American University.

Nancy Crowhorn, PC Hardware Technician
Nancy supports faculty, staff and students with software and hardware issues and keeps the 750 plus computers on campus working smoothly.
 
Eric Bennett, Senior Programmer
Eric is an alumnus of Spalding University and has worked in the IT department for 15 years. His primary responsibilities are the Spalding portal, integrating applications with Ellucian Colleague, and developing mobile and web applciations.
 
Rob Giesting, Director of Institutional Research and Administrative Computing
Through informational dashboards, data extractions, and just-in-time reporting, Rob is responsible for helping data to "flow" through the university, working closely with Academics, Admissions, Advancement, Financial Aid, and many others to provide data for decision making, compliance, and student support.  He has a BA in English from Wabash College, a BP in philosophy from the Pontifical College Josephinum, and an MA in English from the University of Louisville. 

Ashleigh Huff, CRM Coordinator
Ashleigh supports the Information Technology department by providing customer relationship management (CRM) software maintenance, development and oversight for our campus wide CRM platforms. She serves as a liaison and collaborator between Information Technology and Admissions, as well as Academic Support. Ashleigh works to provide innovation and efficiencies through configuration, performance, workflows, and integrations. She manages relationships with outside vendors to ensure all products and services are performing properly. Focused on troubleshooting and performance issues, she serves as the main point of contact for end user questions and manages CRM support requests. Ashleigh is a 2020 alumna receiving her Bachelor of Arts in Liberal Studies with concentrations in Anthropology and Psychology. 

Tyler Hunter, Netowrk Specialist- Information Technology/Help Desk
Tyler joined the Information Technology department in 2019 as a PC support technician helping Nancy Crowhorn to support Faculty, Staff and students with software and hardware issues. In late summer of 2020 he moved into the Network Specialist role following the retirement of Dennis Tyler. He helps to support and maintain Spalding’s network connectivity and to troubleshoot and repair any issues that may arise; he also still assists with software and hardware issues when needed. Tyler has an Associates of Science & Bachelors of Science in Information Technology both from Sullivan University



 
  
  
  
ScanandIndex.pdfScanandIndexKrumhansl, Ezra
OnBaseWebReferenceGuide.pdfOnBaseWebReferenceGuideKrumhansl, Ezra
Hyland OnBase Web Client.pdfHyland OnBase Web ClientKrumhansl, Ezra